Stay in Touch with FEMA to Help Keep Your Recovery on Track

LITTLE ROCK, Ark. – Missing or incorrect information could delay the delivery of FEMA assistance. That’s why FEMA encourages homeowners and renters recovering from the March and April storms, tornadoes and flooding to stay in touch with the agency and keep their information as current as possible.

Contact FEMA to update your application, get the status of your case or ask questions about the disaster assistance process.

Information That May Need to be Updated

• Your current housing situation, phone number or mailing address
• Adding or removing the name of someone designated to speak for you
• Adding or changing names of household members and number of people living in your home
• Changes in your application for FEMA assistance
• Correcting or verifying home and property damage
• Updating your payment preference

A simple way to provide missing or new information is to create an account at DisasterAssistance.gov. If you applied for assistance online or using the FEMA app, then you already have an account. Check your Disaster Assistance account regularly. Click on the ‘Check Status’ button on DisasterAssistance.gov to view your account at any time.

If you do not have internet access and/or need services not available on FEMA’s website, call the FEMA Helpline at 800-621-3362. Specialists speak many languages and phone lines are open from 6 a.m. and 10 p.m. daily. If you use a relay service, captioned telephone or other service, you can give FEMA your number for that service.

Be Alert to Calls from an Unfamiliar Number

If you receive a call from a telephone number you do not recognize, it is important to answer the call. A FEMA inspection may be required to determine if a home is safe, functional and accessible. 

Remember, only FEMA has the application number you were issued when you applied for assistance. This number is included in all FEMA correspondence you receive. If you’re suspicious about whether the caller is truly a FEMA representative, you may call the FEMA Helpline to verify the caller’s identity.

To find hours and addresses of sites where you may receive in-person support, visit FEMA’s disaster web page and click the link under “In-person Survivor Assistance.”

If you were affected by the March 14-15 and the April 2-22 disaster, you are encouraged to file a separate FEMA application for each. The deadline for the March storms is Monday, July 14. The last day to apply for the April storms is Tuesday, July 22.

For the latest information about Arkansas’ recovery, visit fema.gov/disaster/4865 or fema.gov/disaster/4873. Follow FEMA Region 6 on social media at x.com/FEMARegion6 and at facebook.com/FEMARegion6/.