FEMA Follow-Up Calls Lead to Millions in Disaster Assistance for West Virginians
FEMA Follow-Up Calls Lead to Millions in Disaster Assistance for West Virginians FEMA Follow-Up Calls Lead to Millions in Disaster Assistance for West Virginians CHARLESTON, W.Va. – FEMA recovery efforts likely conjure images of safety vests and disaster sites. But a significant recovery effort in the past 10 months under FEMA reforms now includes headsets, mobile phones and office cubicles. Staff from FEMA’s Enhanced Applicant Services (EAS) work from call centers eight hours a day, six days a week to follow up on applications submitted after a federal disaster is declared. In West Virginia, EAS specialists have been calling survivors
Mercer County, W.Va., applicants for disaster assistance should expect a follow-up call from FEMA
Mercer County, W.Va., applicants for disaster assistance should expect a follow-up call from FEMA CHARLESTON, W.Va. – The Federal Emergency Management Agency (FEMA) is providing enhanced customer service to help all Mercer County survivors with disaster assistance after damages from the Sept. 25-28, 2024, remnants of Tropical Storm Helene. If you have applied for FEMA assistance, you may receive a call, text or email from the Enhanced Applicant Services (EAS) team. Phone calls may come from unfamiliar area codes and phone numbers or show no caller ID. You should take the opportunity to let FEMA know about your current needs and